Università degli Studi “Guglielmo Marconi”

	Università degli Studi Guglielmo Marconi is the first Italian Open University recognized by the Ministry of University and Research (MUR M.D. March 2004). USGM adopts innovating learning modalities by developing suitable research strategies for most advanced technological solutions and by integrating online communication tools (e.g. videoconference) with traditional activities. Presently, USGM community has more than 14.000 students enrolled in graduate and postgraduate programs, 300 faculty members and an academic advising team which comprises than 200 experts. USGM founded the GUIDE Association (with over 100 HEIs & institutions worldwide) with the aim to strengthen international cooperation about open and distance learning and which publishes FORMAMENTE, an Academic Journal about emerging ICT (http://formamente.guideassociation.org). Website.

Università degli Studi “Guglielmo Marconi”

	Arturo Lavalle

Arturo Lavalle obtained his degree in Modern Languages and Literatures from the University of Cassino, Italy in 2002. He also received two master degrees, one in Economy and Management of Cultural Heritage from the University Rome – Tor Vergata in 2005 and the other in Project Cycle Management from the CNR, the Italian National Research Council in 2006. He currently leads the International Projects and R&D Office of USGM. He is also involved in the promotion and advance of the Association GUIDE – Global Universities in Distance Education.Among his professional milestones relevant to quality-related topics, it is worth remembering his contribution to the content creation and submission of the Università degli Studi “Guglielmo Marconi electronic European Language Portfolio for adult people which was accredited by the Council of Europe on February 2011 and to the draft of the Technical Specifications Handbook concerning “Fadrive International Certification High Quality for Distance Learning”.

	Monica Fasciani

Monica Fasciani graduated in Oriental Languages at the University of Naples “L’Orientale”. She worked for several organizations in the “Project management departments” designing; planning; and managing projects funded by the EC (Equal Initiative, Daphne, ERF, DG Public Health), the Ministry of Foreign Affairs, other national institutions and private donors. She is currently working as Project Manager on projects in the field of ICT applied to education and training and multimedia didactic environments (Erasmus plus programme – EuropeAid).

	Luca Galassi

Mr Galassi graduated in Economics at the University of Rome Tor Vergata. Since 2006 He has been working at USGM in Rome as an expert ICT technician. He managed many Projects in the field of e-learning and worked as Tutor for vocational courses, Tutor FAD, Learning Object expert, Webmaster. He is an expert in the use of databases, HTML programming, SPSS 11 (statistic software), SAP (EPG software); and computer graphics.

	Valentina Berni

Valentina Berni graduated from University of Rome "La Sapienza" with a degree in International Law. In 1999 she became lawyer and worked as a legal adviser at the Archon Group, Goldman Sachs. Over the years she gained extensive experience in project management, cooperating with the International Organization for Migration (UN agency). Since 2008 she worked for the Research and Development Department of the University Guglielmo Marconi as project and accounting manager being also the legal coordinator of the office. She manages projects in the field of ICT applied to education and training and multimedia learning environments (Erasmus plus - LLP - EuropeAid). She published several articles on e-learning and participated as a speaker at national and international conferences such as EDEN, ICL, ICERI, IADIS etc

This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the commission cannot be held responsible for the use which may be made of the information contained therein.